Terms of Sale
Version 1.0 — Effective as of February 21, 2026
ARTICLE 1 — SELLER
These Terms of Sale (hereinafter "ToS") are established by:
Sole trader (auto-entrepreneur)
SIRET: 100 050 749 00017
Registered office: 3 rue du Jeu d'Arc, 60150 Mélicocq, France
Email: contact@ludoguide.fr
Website: https://www.ludoguide.fr
VAT not applicable pursuant to Article 293 B of the French Tax Code (CGI).
ARTICLE 2 — PURPOSE AND SCOPE
These ToS exclusively govern the conditions under which users of the LudoGuide application (hereinafter "the Application") may subscribe to the paid "LudoGuide Unlimited" subscription (hereinafter "the Subscription"), which provides access to the Application's premium features.
Any purchase of the Subscription implies unreserved acceptance of these ToS, as well as the Terms of Use available at https://www.ludoguide.fr/en/terms-of-use.
Important note regarding the role of the Stores: Purchases made within the Application are technically processed by the operator of the distribution platform from which the User downloaded the Application (Apple App Store or Google Play Store, hereinafter individually or collectively "the Store"). By making a purchase, the User also accepts the terms and conditions of the relevant Store. In the event of a conflict between these ToS and the Store's terms on matters governed by the Store (particularly payment processing and refunds), the Store's terms prevail.
ARTICLE 3 — DESCRIPTION OF THE PREMIUM OFFER
The "LudoGuide Unlimited" Subscription is a digital content service providing unlimited access to the Application's premium features for the entire duration of the active Subscription:
- Wishlist: unlimited saving and management of a list of desired games;
- Random game selector ("What shall we play?"): randomly select a game from the library suited to the players present and time available;
- Game loan tracking: record and manage games lent to others from the library;
- Removal of the daily search limit: lift the 10 searches/day restriction applicable to non-subscribed users.
The Publisher reserves the right to update the scope of features included in the Subscription, subject to the conditions defined in Article 10.
ARTICLE 4 — PRICING
The Subscription prices, inclusive of all applicable taxes, are as follows:
| Plan | Price | Free trial |
|---|---|---|
| Monthly | €2.99 / month | 3 days free |
| Annual | €29.99 / year | 7 days free |
Prices are displayed in euros (€). They include all legally applicable taxes in France.
Variation by country: For Users residing outside France, prices may differ based on local currency, the relevant Store's pricing policy, and applicable local taxes. The definitive price is the one displayed in the Store at the time of subscription.
VAT exemption: As a sole trader benefiting from the VAT franchise scheme (Art. 293 B of the French Tax Code), the Publisher is not subject to VAT. No VAT is applied to the Subscription price for transactions subject to French tax law.
ARTICLE 5 — FREE TRIAL PERIOD
5.1 Trial period conditions
Upon first subscription, a free trial period is offered:
- 3 days for the monthly plan;
- 7 days for the annual plan.
During this period, the User has full and immediate access to all premium features at no charge.
5.2 Billing after the trial period
Upon expiry of the trial period, the Subscription is automatically converted into a paid subscription and the corresponding amount for the chosen plan is charged according to the Store's procedures, unless the User cancels beforehand (see Article 8).
The User is expressly informed of this at the time of subscription. By subscribing to the trial period without cancelling before it ends, the User acknowledges and accepts that payment for the Subscription will be automatically triggered.
5.3 Eligibility conditions
The trial period is reserved for new subscribers. It may only be granted once per user account and per Store account identifier (Apple ID or Google Play account). The Publisher cannot guarantee the granting of the trial period, as it is subject to eligibility verification performed by the Store.
ARTICLE 6 — PAYMENT TERMS
6.1 Purchase process and payment platform
The Subscription is taken out exclusively from within the Application, via the payment system integrated in the relevant Store:
- Apple App Store for iOS devices;
- Google Play Store for Android devices.
The User must have a valid Store account and a registered, valid payment method. The User's payment details are processed directly by the Store and are never transmitted to the Publisher.
6.2 Billing cycles
- Monthly plan: payment is taken each month on the subscription anniversary date;
- Annual plan: payment is taken each year on the subscription anniversary date.
Billing is entirely managed by the Store. In the event of a failed payment (expired card, insufficient funds, etc.), the Store may make further attempts according to its own procedures. Access to premium features will be suspended in the absence of valid payment.
6.3 Receipts and invoices
Purchase receipts are issued and sent by the Store to the email address associated with the User's Store account. The Publisher cannot issue invoices directly, as payments are managed by the Stores.
ARTICLE 7 — AUTOMATIC RENEWAL
7.1 Renewal principle
The Subscription is on automatic renewal. At the end of each period (monthly or annual), it automatically renews for an identical duration, at the price in force at the date of renewal, unless the User cancels in advance within the required timeframe (see Article 8).
7.2 Pre-renewal notification
In accordance with Store policies, the User is notified before each renewal. This notification is sent by the Store (not directly by the Publisher) to the email address associated with the Store account. The Publisher recommends that the User ensure their Store notifications are enabled.
ARTICLE 8 — CANCELLATION
8.1 Cancellation by the User
The User may cancel their Subscription at any time, without charge or penalty. Cancellation takes effect at the end of the current Subscription period (monthly or annual): the User retains access to premium features until that date, with no pro-rata refund for the remaining time.
Cancellation is done exclusively via the relevant Store's settings, as the Publisher does not have the technical ability to cancel a Store subscription on behalf of the User:
- iOS — Apple App Store: Settings (iOS) > [User name] > Subscriptions > LudoGuide > Cancel Subscription;
- Android — Google Play: Google Play app > Profile picture > Payments & subscriptions > Subscriptions > LudoGuide > Cancel Subscription.
8.2 Cancellation during the trial period
To avoid any charge, the User must cancel their Subscription before the end of the free trial period. Cancellation during the trial period ends access to premium features from the date of cancellation, with no charge.
The cancellation procedure is identical to that described in Article 8.1.
8.3 Cancellation or suspension by the Publisher
The Publisher reserves the right to suspend or terminate a User's premium access in the event of a material breach of these ToS or the Terms of Use, without refund of amounts already received and without prejudice to any claim for damages.
ARTICLE 9 — RIGHT OF WITHDRAWAL
9.1 Exclusion of withdrawal right for digital content
In accordance with applicable consumer protection legislation and the EU Consumer Rights Directive, the standard withdrawal right does not apply to digital content not supplied on a tangible medium where performance has begun with the consumer's prior express consent, provided that the consumer has waived their right of withdrawal.
By subscribing to the Subscription (or the trial period) and immediately benefiting from access to premium features, the User expressly acknowledges and accepts:
- that the supply of digital content began immediately after confirmation of their subscription;
- that they consequently waive their statutory right of withdrawal.
This waiver is collected during the subscription process in the relevant Store, in accordance with legal requirements.
9.2 Applicable rights for consumers outside the European Union
For Users residing outside the European Union, the rights relating to digital purchases are those provided by local legislation. The Publisher undertakes to comply with the mandatory legal obligations of each territory.
9.3 Refund policy
Refund requests relating to in-app purchases are handled exclusively by the relevant Store, in accordance with its own policies:
- Apple App Store: https://reportaproblem.apple.com
- Google Play Store: Google Play app > Profile picture > Payments & subscriptions > Orders > Report a problem
The Publisher does not process any direct refunds. Any request addressed to the Publisher will be directed to the relevant Store.
ARTICLE 10 — CHANGES TO THE OFFER AND PRICING
10.1 Feature updates
The Publisher reserves the right to update the features included in the Subscription (additions or removals). In the event of a significant removal of a feature, the Publisher undertakes to inform active subscribers with reasonable notice.
10.2 Price changes
The Publisher reserves the right to modify Subscription pricing. Any price change takes effect at the next renewal of the Subscription, not for the current period.
In accordance with Store policies (Apple and Google), Users are informed of any price increase before their next renewal and must approve it. If the User refuses the new pricing, they may cancel their Subscription in accordance with Article 8.
ARTICLE 11 — PREMIUM SERVICE AVAILABILITY
The Publisher undertakes to maintain the availability of premium features under the same conditions as those defined for the Application in the Terms of Use (Article 4.3).
In the event of prolonged interruption of the premium service directly attributable to the Publisher (excluding interruptions due to the Stores, third-party services, or force majeure), the Publisher undertakes to take reasonable measures to restore the service as quickly as possible.
ARTICLE 12 — CONSUMER MEDIATION
In the event of an unresolved dispute with the Publisher in connection with a purchase made on the Application, consumer Users residing in France or the European Union may use a free consumer mediation service.
The European online dispute resolution platform is also accessible at: https://ec.europa.eu/consumers/odr
ARTICLE 13 — GOVERNING LAW AND DISPUTE RESOLUTION
These ToS are governed by and construed in accordance with French law.
In the event of a dispute relating to a Subscription, the User is invited to first contact the Publisher at contact@ludoguide.fr to seek an amicable solution. The Publisher undertakes to respond within thirty (30) days.
If no amicable resolution is reached, the dispute shall be submitted to the competent French courts, subject to the mandatory consumer protection provisions applicable in the User's country of residence.
ARTICLE 14 — MISCELLANEOUS PROVISIONS
14.1 Entire agreement
These ToS, together with the Terms of Use, constitute the entire agreement between the Publisher and the User regarding the Subscription and supersede any prior agreement on the same subject matter.
14.2 Severability
If any provision of these ToS is declared null or unenforceable by a court decision, the remaining provisions shall remain in force.
14.3 Non-waiver
The failure of the Publisher to enforce any obligation of the User under these ToS shall not be construed as a definitive waiver of the right to enforce such obligation.
ARTICLE 15 — CONTACT
For any question regarding these ToS:
- Email: contact@ludoguide.fr
- Website: https://www.ludoguide.fr
- Postal address: Visse Jimmy, 3 rue du Jeu d'Arc, 60150 Mélicocq, France
Last updated: February 21, 2026